Privacy - Policy
Abdulla Rshed Technical Services is committed to protecting the privacy and confidentiality of visitors, customers, and partners. When you use our website, contact our team, or request services in Dubai, United Arab Emirates, you trust us with certain information. We take that responsibility seriously and apply appropriate practices to safeguard your data.
This policy explains what information we collect, why we collect it, how it is used, and the choices you have regarding your data.
Information We Collect
To provide efficient technical and maintenance services, we may collect information that helps us understand your requirements and respond accurately.
The type of information collected may include:
• Full name
• Contact number
• Email address
• Property address or service location
• Details about the requested work
• Uploaded photos or documents related to maintenance
• Communication history with our team
In addition, when you browse our website, certain non-personal information may automatically be recorded, such as:
• IP address
• Browser type and version
• Device type
• Pages viewed
• Time spent on pages
• Referral sources
This information helps us improve our website performance and service delivery.
How We Use Your Information
We use your information responsibly and only for legitimate business purposes connected with delivering our services.
Your data may be used to:
• Contact you regarding inquiries
• Prepare and send quotations
• Schedule technician visits
• Provide updates about ongoing work
• Offer customer support
• Improve our service quality
• Manage internal documentation
• Enhance website usability
• Inform you about new services or promotions (only if appropriate)
Our aim is always to make communication smooth, professional, and beneficial to you.
Data Sharing & Disclosure
Protecting your privacy is important to us. We do not sell, trade, or rent personal information to third parties.
However, limited sharing may occur when necessary for service completion, such as with:
• Internal staff and technicians
• Suppliers providing materials or equipment
• Specialist subcontractors
• IT or hosting providers supporting our website
• Legal or regulatory authorities if required by law
Any party receiving information is expected to maintain strict confidentiality and use it only for the intended purpose.
Cookies & Tracking Technologies
Our website may use cookies, pixels, or analytics tools to understand how visitors interact with our content. These technologies allow us to:
• Remember preferences
• Improve navigation
• Measure traffic
• Enhance speed and performance
• Provide a better user experience
You can control or disable cookies through your browser settings. Please note that disabling them may affect some website features.
Data Protection & Security
We take reasonable administrative and technical precautions to protect personal information.
Our measures include:
• Restricted access to sensitive data
• Secure communication channels
• Controlled storage systems
• Monitoring against unauthorized access
While we follow best practices, no online system can guarantee absolute security. Therefore, users should also take care when sharing information online.
External Links
For convenience, our website may sometimes include links to other websites or services. Once you leave our site, we are not responsible for how those external platforms handle privacy or data protection.
We recommend reviewing their policies separately.
Your Rights & Choices
We believe you should have control over your information. You may contact us at any time to:
• Request access to personal data
• Update or correct inaccurate details
• Ask for deletion of information where legally possible
• Opt out of marketing communications
• Ask how your data is being used
We will make reasonable efforts to respond promptly and transparently.
Data Retention
We keep personal information only for as long as it is required to:
• Complete requested services
• Maintain service history
• Fulfill legal and accounting obligations
• Resolve disputes
• Improve future support
When information is no longer necessary, we take steps to remove or secure it.
Children’s Information
Our services are designed for property owners, tenants, and businesses. We do not intentionally collect or store information from individuals under the age of 18.
If such data is discovered, it will be removed as soon as possible.
Policy Updates
From time to time, we may revise this Privacy Policy to reflect operational, legal, or technological changes. Updated versions will be published on this page, and continued use of our website means acceptance of those updates.
Contact Information
If you have any concerns, requests, or questions about how we handle personal data, please contact us directly.
Phone: +971 50 286 7872
Email: balrajgoud314@gmail.com
Location: Dubai, United Arab Emirates